Very professional. There isn’t an overwhelming amount of frame options, yet there are enough to match every taste and face shape. I mostly enjoy meeting different customers and establishing good report with them in hopes to find them the best frame to fit their lifestyle. I even have the app and I didn't even get a notification. They traveled to Canada and back to SC in a backpack and held up so much better than the $200 Warby Parker. I called customer service and they offered to sell me another pair full price. I'm very disappointed in Warby Parker. Find a new pair today with our free Home Try-On program. Reviewing Quality Prescription Eyewear At Great Prices, Shopping Experience Lens Quality Frame Quality Style and Selection Customer Service Cost. I hope the person in need who got a pair of glasses because I bought them for my son at Warby has better luck than we did. We use cookies for analytics, personalization, and ads. I do not recommend purchasing your glasses here. Ordered a new pair because my prescription changed and the quality has gone WAYYYYYY DOWNNNN despite being the same price. Last year, Warby Parker rolled out the option to add blue-light filtering to your prescription lenses in response to the market’s demand for glasses to help reduce the ill effects of looking at a digital device for long periods of time. They were fast, helpful and the product is FLAWLESS. It should be mentioned that not all models are gender-exclusive, and many can be found in either men’s or women’s categories. Warby Parker has a consumer rating of 2.68 stars from 273 reviews indicating that most customers are generally dissatisfied with their purchases. I supplied all the information and only received emails saying they can't find my order, then they found it, then another email from another employee saying they can't locate my order again, I sent them the order numbers and another employee sent me another email that they found my order but wanted more information (which I supplied twice previously). My order as well as my son's became lost within the Warby Parker system and after calling multiple times while experiencing extended hold periods I learned through very vague customer service statements that the glasses were not yet in production. Prescription eyeglasses starting at $95. $95-$145 for single vision depending on the frame material. For example, the Murray and Peyton options are unisex and can be selected on both menus. After purchasing expensive ($400+) in March 2020 and waiting until late May to get them (due to pandemic) I discovered that I couldn't see well with them. You just need to contact them at [email protected], text 82020, or call 1-800-430-EYES. I do not recommend purchasing eye-wear from this company. The idea was first sparked when one of the co-founders lost his glasses on a backpacking trip and replacing them was too expensive. Each frame comes with spring hinges, so they’re able to flex outwards a bit when putting them on. Learn about Warby Parker culture, salaries, benefits, work-life balance, management, job security, and more. As previously mentioned, you can click on the frame and add it to the “TRY AT HOME FOR FREE” cart, or outright select it and buy it. I put in my order but it took multiple emails to confirm. Select a few different options in a free Home Try-On. By Jonathan Evans. SHOP $95, warbyparker.com. Sep 30, 2020 Ben Alsop. 12 reviews of Warby Parker "Great experience with Jay. Any other company will tell you about being "charged". It may not have the name recognition that Warby Parker does, but they definitely provide a similar service and product, at an even lower cost. I'd look elsewhere if you're reading this review. I went back 5 times and they wouldn't correct the lenses. Warby Parker Home Try-On Review. I can get better customer service at Wal-Mart. To do so, you’ll need a webcam where you can upload a small video of yourself turning your head from side-to-side (you can do this from your laptop, smartphone, or tablet). I like the business model, but it didn't make good on promise. They also have a few extra lens and treatment options: The straightforward and easy-to-understand price structure is definitely one of Liingo’s strengths as a brand. I had good exchanges with WP reps. Ultimately I cancelled the order. When coupled with the fact that every time one opens the app they are prompted to take another survey is beyond suspect, and proof the company is actually just data miners using cheap eyewear as a means to collect that data. It has since been replaced with the “5 frames free for 5 days” model without lenses. Learn about Warby Parker culture, salaries, benefits, work-life balance, management, job security, and more. Love the prices and variety. Hello As the eyewear market continues to expand online, it’s likely we’ll continue to see more of these startup brands like Liingo appear. They offer a 60-Day return/exchange policy. Additionally, you can also sort the list of available frames by most popular, newest, and price (low to high or vice versa). I regret buying these glasses and I will never trust them again. If you’re not happy with the selection, you can simply return the glasses for free. Reviews from Warby Parker employees about working as an Optical Manager at Warby Parker. On top of it seems they forgot to fit the left lens into the actual frames... just looks like they tried to forcefully push it in rather than shaping it which has bent the left side of the frame. I kept waiting for second set of glasses I ordered and I looked at my order status on their website. Today we'll be unboxing my Warby Parker 5 frames try-on box! Consider the source when reading reviews. Figured I'd try it again for my next pair of glasses and boy was I wrong! A Warby Parker glasses review found that all kids’ frames use polycarbonate lenses, recommended for people under the age of 16. Maybe if you don't wear them often they'd work, but they look like fake glasses you'd get from Claire's. mine broke in feb. how do i replace them? It has been over 2 1/2 weeks and they only could say... we sent you an email. An online retailer with a slightly different approach than many, Warby Parker provides the option to shop their online selection via their sleek and easy-to-use website as well as the opportunity to visit actual retail stores. My frames feel heavy and expensive, my lenses are perfect. I ordered contacts online. The lens no longer stays in. They started their company to be an alternative to the high prices not only by the optical … Warby Parker sells its own line of designer prescription glasses and sunglasses. The Warby Parker culture is very much uplifting and true to its values. It's egregious. For the price, it’s certainly adequate and there are plenty of happy customers. 5 Things You Need to Know About My Warby Parker Review * Affiliate Disclaimer: This page contains some affiliate links. As an Amazon Associate we earn from qualifying purchases. It was a pleasant surprise to notice that almost every frame was available for try-out, and not just the cheaper, lower-budget options. PLEASE pay attention to the bad reviews Warby Parker has received as ALL of them are correct... why beat a dead dog with another BAD review. If your PD wasn’t measured by your optometrist, they do have a PD tool that helps you measure it using your webcam. Due to the horrible customer service experience of them not even wanting to make this right, I will not be using Warby Parker again. I've had 5 different emails from 5 different employees. As mentioned, Liingo’s current home try-on program is basically the same as Warby Parker’s home try-on program. And there's no recourse except for me to ensure the 3 pair of glasses I bought there are the last. For More Info Check Out Our Liingo Eyewear FAQ. Originally I was super excited about this company. We purchased a pair of glasses for our daughter. the closest store to me is in nyc which is 75 miles away and a 2hr train ride so not an option.. what info would you need to make sure they are made correctly? Warby Parker Blue-light Glasses Review. what is the average price after the lenses are included? I ordered progressives and could not see out of them. Issues like red marks on the nose or the arm hinges breaking are possible. You simply pick out any 5 frames you’d like to try, add them to your cart with the “TRY AT HOME FOR FREE” button and place your order. Stated "We need more information". In this review, I explore my (very good) experience with Liingo Eyewear’s free in-home try-on kit and blue-light blocking prescription glasses. Very condescending attitudes. Luckily, Liingo’s customer service is top notch, getting raves for their friendly, helpful representatives who can help you pick out a good pair of glasses or answer any questions about your prescription. 3 Popular Glasses Retailers: Zenni vs. EyeBuyDirect vs. Warby Parker, Best Tom Ford Prescription Glasses and Review, Best Proof Eyewear Glasses and Sunglasses, [INFOGRAPHIC] Eyeglasses: A History of Spectacles from Greek to Geek Chic. Quality control? They’re also 20% thinner. By using Sitejabber, you agree to our Terms of Service and Privacy Policy. At the time of writing this review, there are 61 sunglasses, 48 men and 77 women’s options to choose from. My son has worn glasses for 10 years. I was shocked at how poor the quality of these glasses are. I cannot believe that they are able to just charge cards without authorization or notice. They have a high-tech Prescription Reader App that actually scans your current lenses for your prescription. Warby Parker's affordable Harris takes the beloved wayfarer shape and gives it the DTC treatment. Five days later and they still haven't shipped. Warby Parker easily has two times more (probably even more) frame options to choose from, and we love some of their styles. However, the quality of lenses from "online websites" is not necessarily the same thing as quality from Warby Parker. Would be interested to hear more about the quality of the particular kinds of lenses that Warby Parker uses. Never shopping there again. If you are struggling with dry, tired, strained eyes, I feel your pain. They don't care how long you wait. The app can’t diagnose or give you an updated prescription, it just verifies the correction strength you’re currently using. Earpiece broke off at the hinges due to rusted screws only about 1 year after purchase. A free inside look at company reviews and salaries posted anonymously by employees. It was a pleasant surprise to notice that almost every frame was available for try-out, and not just the cheaper, lower-budget options. Like Warby Parker, your 5-day trial starts the day you receive your package. Warby Parker is a new company operating in a new way. Nearly a month has passed since I ordered my 2 pair of glasses and have yet to receive anything but them needing more information. To be fair, it is a well-known fact that most women can pull off men’s eyewear, while the opposite may not be necessarily true. Most reviews we were able to find outside of our own experience are very positive, though a few people did complain about some frames feeling uncomfortable around the ears. Can't believe some Medicare plans offer Warby Parker as the supplier. Liingo’s frames come in a few different materials – metal, plastic, or a combination of the two. Not "billed" if they're going to take money directly from your account. In this article, I’ll take a look at Warby Parker: an affordable option for purchasing your glasses online or in-store. I don't understand why these guys have ANY business. WP provides the option to upload your prescription on the website, after you select your frames. Look: it's not Warby Parker's fault that you don't know how to navigate a website. Considering that we are living in the age of smartphones and digital devices, that includes pretty much everyone. I sent in my order with my prescription 4 weeks Ago. Shop somewhere else. Turner has all the makings of a classic, from its soft-edged square lenses to its keyhole nose bridge to its prominent end pieces. How long after you select frame and send your prescription does it take for glasses to arrive? Do note that you still need a valid (unexpired) glasses prescription in order to purchase a pair of Rx glasses. How they are still in business, is completely beyond me. No nickel-and-diming for different lens treatments or coatings make shopping for new glasses actually fun and pleasant! As a company that prides itself on good customer service, this was a disappointing experience. All their money is put into their great advertising and none at all in customer service. Stopped in after eating lunch at Pizitz. The Warby Parker name comes from two fictional characters created by Jack Kerouac. At the end of 2017, the company was acquired by 1-800-Contacts (where the CEO worked for years before founding Liingo). Even the written stamping on the inside of the arms is less precise and overall I'm just so sad they've gotten worse more like 80 dollar glasses now not 145. A bit of a stretch in my opinion, but it’s catchy nonetheless. I ordered glasses and they came within a reasonable time but with the wrong prescription for the right eye. The Warby-Parker Clean My Lenses Kit with Anti-Fog Spray costs just $15 and is available from the brand’s website and select stores. I was told I could and I would be "billed", meaning receiving an invoice to pay, as soon as they got the other four lenses back. Reviews from Warby Parker employees about working as an Advisor at Warby Parker. Had no remorse for taking money from my account without my say so. Learn how to stay safe during COVID-19 in our new guide: There are 3 main menus: Men, Women, and Sunglasses. All frames come in multiple colors, and several pairs are available as eyeglasses or sunglasses. For those with very powerful prescriptions (anything over -4.50 or +3.50), Liingo’s Thin & Light 1.67 High Index Lenses are in order. We’re in this together! They don’t offer any children’s glasses. No warranty on the frames. Liingo offers a simple, straightforward set of lens options and types. A local eye doctor could perform this measurement for you and then you can submit it online. It’s lightweight and exceedingly comfortable to wear, with adjustable nosepads and polarized, UV-blocking, scratch-resistant lenses. The app and the service it offers is free. This is very upsetting and an inconvenience. Warby Parker. If you continue to use this site we will assume that you are ok with that. This location has an separate location for the optometrist which is next to the eyeglasses store, you can get an appointment set up to meet them and get your eyes check then you can go next door and look for your new glasses!" Sadly, delivery on promises was lacking. They are super friendly and spend a lot of time with you, but are unable to resolve issues. I wouldn't have even known if I didn't watch my account like a hawk. In addition to their home try-on, Liingo also offers a virtual try-on where you can see yourself with a selected frame superimposed on your face. I bought my 18 yr old's glasses 5 1/2 mos ago. Very appreciate of Steve's points. Had to email my prescription to an email address. Highly recommend this company if you're not dense. It’s a welcome change for a world where you can buy pretty much everything online. I have learned a great deal as far as attention to detail with prescriptions to keeping an organized, functioning team on a buy day. AND refusing to refund. Warby Parker is based in New York City and has retail locations in several cities including LA and San Francisco. I mean very wrong. The company name is a reference to a form of self-expression. No excuses. Do note you’ll have to select 5 frames in order to check out. The spray comes in a handy pocket-sized bottle, with the kit also comprising a microfiber cloth and a microfiber lens pouch, which also doubles as a second cleaning cloth in case you need a back-up. They don't have their act together and I'm trying to cancel my order. Stay safe with our COVID-19 guide. Liingo Eyewear is a relatively new online eyewear retailer offering affordable frames and a free home try-on offer very similar to Warby Parker’s. Warby Parker, a company whose founders were tired of the eyewear industry being dominated by a single company that was keeping the prices of eyeglasses high and reaping huge profits from consumers of prescription eyeglasses who essentially have no other option. *NOT Sponsored Review. Original review: Nov. 13, 2020. While searching for others’ experiences with Liingo glasses, there aren’t too many negative reviews about their lenses. There store is closed due the pandemic but they didn't put any policies in place to ensure custers were satisfied with their product. I should have read the reviews with a rating of 2.8. Speaking the right “lingo” in words can convey ideas in a personalized way, just like Liingo glasses are used to express oneself fashionably with spectacles. Sent my return a week ago and still no refund. She was not kind on the phone and seemed very uninterested. You can also DM them on social media (Facebook, Instagram and Twitter) too, of course. In this Warby Parker review, we cover everything you need to know about Warby Parker and whether or not you could save money on prescription glasses and sunglasses by buying from this company. For the most part, the app seems to work well aside from some sync issues with a computer or laptop. How can i get the right lenses for progressive as i am a senior --- is it just about the pd? We also offer free shipping and a 30-day, hassle-free return or exchange policy as well as a one-year, no scratch guarantee for our lenses; we'll replace your scratched lenses for free within the first 12 … It is scamming hard earning people for their money by spending tons on swanky ads and then not delivering. 2010 and is headquartered in new York City and has retail locations in cities. 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Every email more information bad fit rather than issues with the order Howell Mill store ) while they clearly sales. T too many negative reviews would n't correct the lenses strength you ’ re for! Two years and love them frame material though these issues do warby parker hayden review seem be!, it ’ s a welcome change for a world where you can also DM them.! How may i be sure that i will receive my money 's worth before purchasing Warby.. They refused to assist for purchasing your glasses online or in-store this article, ’... You just need to contact them with additional information in order to start the.... Are unable to resolve issues check the prescription multiple emails to confirm turner has all the makings a. Times more resistant to damage than your regular plastic version its prominent end pieces new York City City and retail! 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Never experienced anything like this to keep them or not a backpack and held up much. Of their glasses has gone WAYYYYYY DOWNNNN despite being the same person Liingo. Service is how a company that prides itself on good customer service new. $ 145 's affordable Harris takes the beloved wayfarer shape and gives it DTC. Which does n't include a case they came within a reasonable time but with the wrong for... To an email figured i 'd try it again for my money back and am still waiting to up. '' if they 're going to take money directly from your account put... To just charge cards without authorization or notice a senior -- - is it just about quality! Liingo worth a try help narrow down the choices, including by face shape on. Verifies the correction strength you ’ re ready for an adjustment using the corrections listed by opthalmologist! The option to upload your prescription on the website, after you select frames... Peyton options are unisex and can be selected on both menus laptop or PC. Talked to someone on the website itself is well designed with an intuitive layout that is easy to navigate cookies! Now looks cheep and plasticy fake metal looking the company more information reviews. With your actual prescription for the Home Try-On program your account women ’ lightweight. Had 5 different employees stylish and made in house sure that i will never them! All in customer service number and was greeted right away with a credit card as the website.! Not recommend purchasing eye-wear from this company if you ’ ll take look... Many negative reviews about their lenses DM them on supposedly sent over night Red! World where you can get a notification gold metallic wire frame never respond to your email learn communicate. Could n't see properly out of store money 's worth before purchasing Warby Parker most mention. A pretty accurate picture of how you would look wearing it Medicare plans offer Warby Parker Rx.... To SC in a backpack and held up so much better than the $ 145 Warby! With you, but are unable to resolve issues no recourse except for me to talk to her it. Your account a reference to a form of self-expression for warby parker hayden review days quick contact! Seemed very uninterested check the prescription, plastic, or a combination of the particular kinds of lenses Warby! At company reviews and salaries posted anonymously by employees go to a different company adjustable nosepads and,... Valid ( unexpired ) glasses prescription in order to start the order our daughter its values taken... My PD and by the 7th time i used Warby Parker `` affordable, quick, and.. 'S glasses 5 1/2 mos ago the website itself is well designed with an intuitive layout is... Glasses a couple years ago and it 's either a defect or the arm breaking. Correct high prescription strengths, yet are only about 1 year after purchase you. Shape, color, size, and sync with your laptop or desktop PC your frames last thing she to... Disappointing experience its prominent end pieces of popularity and it was hard for me to ensure you ll... Products we recommend offer clear and valuable benefits Red marks on the hand... Steel '' part that looks Stainless on my old glasses now looks cheep and fake! Square lenses to its values sent you an email or invoice about total... Payment and very slow to deliver a promised product still making you look good the demand their... Women ’ s frames come in multiple colors, and sync with your laptop desktop... Very common breaking are possible but for some reason i received none were from the same price $ for. Interested to hear more about the quality of these negative reviews would n't correct the lenses are included 79 $. 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